Our customers are the life and light of the company, without your support and feedback it would not be possible for us to exist or grow, that is why your satisfaction is our top priority. We are here to serve you and help you with any questions, concerns or issues involving our products, we'd love to hear from you. Drop us a line or simply call us.
What are your customer service hours:
Mon, Tue, Wed, Thu, Fri, 10:00 am to 6:00 pm EST time
Sat, 10:00 am to 4: 00 pm EST time
What are your delivery options?
We use the US Postal Service as our main shipping option for the US and Canada.
For international orders we use Borderfree unless the customer contacts us to arrange a different method of shipping.
How do I track my order?
When we ship your items you will receive a USPS tracking number so you know when your package arrives.
To start tracking your order follow this link: https://tools.usps.com/go/TrackConfirmAction_input
Can I cancel or modify an order after it has been placed?
To cancel or modify an order, make sure you call us within 24 hours after placing the order.
You can e mail us at email@example.com or call us at 305.525.0550
After 24 hours, we cannot guarantee the order will be cancelled.
What Type of Currency you accept
We list our prices in United States Dollars (USD).
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept most major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Afterpay and ApplePay.
Where are your products made?
Our products are made in the USA. We buy our raw materials from different counties around the world to ensure we get the highest quality according to climate conditions which is a big factor in the production of healthy crops to deliver the most effective final raw ingredients.
In what stores can I find your products?
We are currently working on developing relationships with several retailers around the world and will soon publish their information. In the mean time you can purchase our products on our website or in our local boutique located inside the Seduction Cosmetic Center in Miami.